Being flexible and generating data in a fast and effective way has always been something that we pride ourselves on at CenGen. Our high-throughput SNPlineTM robotics instruments from LGC Biosearch Technologies are pivotal in this feat, allowing us to generate thousands of data points within a single day.
As with all instrumentation, proper maintenance of the instruments is crucial to ensure their longevity, and occasional repair is also needed. This proved to be a challenge during COVID lockdown, when LGC’s service engineers were not allowed to travel and all repairs had to be done by our own, inexperienced staff with telephonic assistance from abroad.
Funding kindly provided by DIPLOMICS for the annual instrumentation maintenance contract with LGC gave us access to an advanced training course at their facility in the USA on the repair and upkeep of the robotics instruments.
In June this year, SAWCIT generously sponsored Benny Leriba to travel to Alexandria, Minnesota for an intense five-day training course. Benny was personally instructed by two members of the LGC team – Mr Jim Monaldi (pictured left above), Field Service Engineer, and Dr James Zook (right), Field Applications Specialist. Together they covered aspects pertaining to both the intricate hard- and software of the instrumentation.
We are extremely proud of Benny for undertaking the trek to the States and for qualifying as an “LGC Douglas Scientific Certified Operator”. The knowledge and experience that he gained will certainly help us to resolve issues faster and more effectively in future.
